This Tool provide to maintain Post-sales support. This solution enables to generate ticket and track it’s activity. Moreover, we can generate AMC Quotation and send to the customer.
Functions and Futures:
Admin and Security
- Configure multiple Branch and their department
- Configure operational region
- Configure User and their access
- Configure product category and it’s special field
- Create and maintain Customer and contact
- Configure price book and assign to user
- Prepare AMC quotation and maintain it’s revision
- Receive and assign ticket to executive
- Ticket execution with Item replacement
- Analysis to be provided to improve customer satisfaction
- Auto email are schedule to improve close communication
Awesome dashboard and user friendly solution which enables user to perform day to day activity.